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Formal
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Semi Formal
Original Brand Leftovers
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Bridal
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Lawn & Luxury Lawn
Semi Formal
Maria B inspired Embroidered Chiffon Suit 3pc
Maria B inspired Embroidered Chiffon Suit 3pc
At Pahnava, we believe every woman deserves to experience elegance without limits. Our pieces are chosen for those who love timeless beauty, graceful style and the feeling of wearing something truly special. Because looking beautiful should never feel out of reach.
Bridal
Hussain Rehar Inspired Bridal Organza Hand Embellished & Embroidered Maxi
Hussain Rehar Inspired Bridal Organza Hand Embellished & Embroidered Maxi
Frequently asked questions
What is your exchange policy?
We offer a 7-day exchange policy for our customers in case of any issue with the product.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
When can I request an exchange?
Exchange requests must be made within 7 days of the original delivery date.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
Are sale items eligible for exchange?
Products purchased on sale or during promotional offers are not eligible for exchange unless you have received a damaged or defective item. To provide you with the best service we can offer, we check and take videos of the product we sent and these videos are verified first before dispatching the order.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
Who will bear the delivery charges for exchange?
Customers are responsible for delivery charges in case of change of mind, size issues, or personal preference.
When does the brand cover exchange costs?
We only cover exchange responsibility if the product received is damaged, defective, or incorrect.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
How can I request an exchange?
To request an exchange, customers MUST contact us within 7 days of receiving the order with their order details and issue explanation.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
How does the exchange process work?
Contact us on Whatsapp +92 320 2772344. We will listen to your query and then ask the customers are required to send the product back to our address first. Once the product is received and inspected, a discount code/store credit will be provided which can be used on the next order.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
Can I get a refund instead of exchange?
Currently, we only offer exchanges/store credit and do not provide refunds until and unless you receive a damaged, defective, or incorrect product. Please contact us immediately with clear photos/videos for assistance.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
Are bridal, customised or stitched outfits exchangeable?
Bridal customised (stitched) & unstitched, or made-to-order outfits are not eligible for exchange or return.
Products must be unused, unworn, unwashed and returned in original packaging. If the conditions are not met we will not exchange the item nor issue a refund.
Intentional Selection
We select with intention. Our products are of clean design, premium fabric and affordable pricing because every woman deserves luxury.
Quality first
We obsess over the details and strive to deliver the best products at the best prices, every time.
Customer care
We're always on your side: keeping our loyal customers happy is our top priority and number one goal.